Refund Policy

Thanks for shopping at Dr. Beads
If you are not entirely satisfied with your purchase, we're here to help.

Exchange
If you have ordered or received a wrong size, return the product to us within 7 days of receiving the product for size amendment free of charge.

Returns
You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 14 days, depending on your mode of payment.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, whatsapp to us at 012 463 9500